Industrial relations

a system “comprised of certain actors [managers, workers and specialized governmental agencies], certain context [technological characteristics, the market and the distribution of power in the society], an ideology which binds the industrial relations system together, and a body of rules created to govern the actors at the workplace and work community” (Dunlop, 1958, cited in Nel et al, 2016: 6)

“A study of the institutions of job regulation” (Flanders, 1965, cited in Nel et al, 2016:6)

“The study of processes of control over work relations, which includes job regulation” (Hyman, 1975, cited in Nel et al, 2016: 6)